Products

IVR

IVR

IVR (Interactive Voice Recording) is a system that allow incoming callers to access information from a keyboard. IVR system provides playing a set of pre-recorded messages from a multiple-choice menu memorizing data from a clipboard and sending fax.

One of the tasks of IVR is to lighten the load of calls of the operators, it can provide standard information (for example:  opening and closing hours, cost of services and addresses).

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